Shipping policy

International shipping

For deliveries outside Finland, including the USA, Japan and China, please request a shipping quote before placing an order. Email the products, quantities and delivery address to vintageverstas@gmail.com.

Availability, shipping cost, packaging, delivery method and estimated delivery time are confirmed in the quote before ordering and payment. Any transport insurance and its coverage are specified in the quote.

Destination-country customs duties, import taxes and customs clearance fees may be separate from the shipping cost. The quote specifies which costs are included and which are payable separately by the customer.

Domestic deliveries within Finland

1. Delivery methods and costs

We offer several delivery methods. Costs depend on the size and weight of the order and the selected delivery method.

• Postal parcel: only specifically designated products.
• Home delivery: delivery to the address you provide.

Exact delivery costs are shown in your cart before payment.

2. Delivery time

Orders are usually delivered within 2–5 business days of order confirmation. Delivery times may be longer during busy periods, such as before Christmas.

3. Delivery areas

We deliver to Pirkanmaa and the Helsinki metropolitan area.

4. Tracking

Once your order has shipped, you receive an email confirmation and tracking number.

5. Store pickup (if available)

Orders can be collected from the selected store without delivery charges. We notify you by email or text message when your order is ready.

6. Delivery problems

If a parcel is lost, a product is damaged or you receive the wrong product, contact vintageverstas@gmail.com immediately.

7. Receiving your delivery

Check the parcel on arrival and report any damage immediately to the carrier and our customer service.